Terms & Conditions
To become our Imperial Card Member, simply make a purchase of SG $500.00 or above at any YUE HWA store in Singapore and complete the Imperial Card Membership Application Form provided. Upon your application's approval, you will become our Imperial Card Member and join for the Imperial Card Bonus Reward Scheme ("Imperial Card BR Scheme") and earn bonus points immediately.
Upon purchase of any products, you are required to present your Imperial Card or Imperial Card number/registered telephone number to our sales staff for verification before earning and accumulating your Imperial Card bonus points. Also, upon redemption of Imperial Card bonus points, you are required to present your Imperial Card to our sales staff.
Should any request for refund be made, transaction details and the products purchased from our store must accompany the original receipt for necessary procession in accordance with our refund policy; otherwise, no such request for refund will be entertained. Loyalty points earned will also be deducted upon product refund.
Imperial Card bonus reward ratio would be 0.8%, meaning that for every purchase of SG$1.00, you will then accrue a reward after discount of SG$0.008 and Imperial Card points will be calculated prior to tax.
According to the Imperial Card Bonus Reward Scheme, bonus points will be valid for and expire after a maximum of 3 years (year starting 1st April and ending 31st March). For example, bonus points for this year will be until 31/3/2016, any new Imperial Card Member joins before 31/3/2013 will follow the bonus reward closing date (31/3/2013). And the next bonus reward closing date will be 31/3/2016.
The approval of the application is subject to the final decision of Yue Hwa. Yue Hwa reserves the right to amend the conditions without prior notice.
Yue Hwa reserves the right to receive a handling charge when a replacement card is issued.
Accounts will be deleted if inactive for 3 years upon expiry date. Members need to submit application for account reactivation.
Yue Hwa shall use your personal data in accordance with the Notice to Customers relating to the "Personal Data Protection Act" Policy. Please review the Notice from time to time revised by Yue Hwa.
Yue Hwa may revise or amend these terms and conditions at any time. You shall be bound by any such revision or amendment. Therefore, you should login to Yue Hwa website to browse the latest terms and conditions.