Please login/register with phone number or email to start shopping with us.

We will send out SMSes to notify customers on the delivery of their orders. Providing your phone number ensures that you receive this notification. We may also call you in regards to your order.

To enjoy the best experience on Yue Hwa, please ensure that you have a working internet connection and are using the latest version of the following supported
browsers:

• Google Chrome
• Mozilla Firefox
• Safari
• Internet Explorer 9 or above

If this does not solve the issue, please try one of the following methods:

• Try to load the website on a different device or network.
• Restart your computer.
• Use a different browser to load the website.
• Reset your modem and router.

To stop receiving newsletter emails, you can click on "unsubscribe" located at the bottom of the emails that Yue Hwa sends out.

Yes. Simply login with your phone number and enter the OTP sent to your phone for a quick & easy access to your account.

Upon checkout, you will be able to insert promo code at the section above the payment methods.

Please email to sgonlineshop@yuehwa.com or WhatsApp us for further assistance.

We are unable to cancel the order once it is out for delivery.

We accept payment by VISA, Mastercard, Amex, Apple Pay and Google Pay.

You will pay for your order after your order is confirmed. If your card is authorised, payment will be taken immediately and you will receive an email confirming that your order is successful.

Order a minimum amount of S$80 to enjoy FREE delivery service within Singapore, except for restricted locations listed in our Delivery page.

Delivery usually takes 3-5 days.

After logging in to your account, go to "My Orders" and select the order that you want to track.

We will send SMS notification to inform you in advance of delivery.  Please contact us immediately if there is no-one to receive the order.  If you are not at home for your delivery, Yue Hwa reserves the right to charge you a re-delivery fee of $10.

You can change your delivery address if your order has not been dispatched.  Kindly contact our service staff to make the necessary arrangement.

You must notify us in writing, at least 24 hours before scheduled delivery time. Please note that this means a transfer responsibility for the goods to you or your authorised personnel.  Yue Hwa will not be liable for missing items after the responsibility has been transferred.

Each delivery note that is attached to the order will indicate the items you can expect to find inside. Please check the delivery note to make sure you're not missing anything.  If there is any discrepancy, kindly contact our service staff.

Not all in-store products are available online.  If there are any in-store products that you would like to purchase on our webstore, please let us know here.

Please suggest the product to us, so that we can look into getting it for your future purchases.